Some Montrealers turned away as REM reaches capacity limit during opening weekend

The excitement that came with the opening of Montreal’s new light-rail train network Saturday was transformed into disappointment for some, as the electric train system was forced to deny riders due to capacity limits.

Thousands of curious prospective passengers were drawn to the city’s central station Saturday for the opening weekend of the Réseau express metropolitain (REM).

The REM was free to ride this weekend ahead of its official launch on Monday.

But shortly before 1 p.m., officials determined they would not be letting anyone new aboard the transit service.

“Over 20,000 people since the doors opened this morning,” the REM tweeted. “As we want all people already in the network to be able to return to their starting point, we will not be accepting new visitors at this time.”

Five stations are open on the segment connecting downtown Montreal with Brossard. The stretch marks the first part of what will eventually become a 26-station network spanning 67 kilometres.

Officials say the REM trip between Montreal and Brossard takes 18 minutes – 20 to 30 minutes faster than the rush-hour drive.

---

RELATED:

• IN PHOTOS: REM inauguration
• Montreal’s new light rail train network inaugurated, will open for free over weekend
• After pandemic delays and price tag revisions, Montreal’s REM about to become reality

---

But some Montrealers hoping to experience it for themselves were denied Saturday afternoon.

“Okay I’m on the metro now from Cote Vertu with my two kids and you’re telling me I need to tell them you’re closed because people want to ride your train? Disappointed kids and disappointed dad,” tweeted Sean McGuire.

“We understand your disappointment, but we’re talking about over 20,000 people in 3 hours,” the REM replied. “Every transportation network has its limits and right now, our priority is that everyone can go back home in a safe experience.”

Okay I’m on the metro now from Cote Vertu with my two kids and you’re telling me I need to tell them you’re closed because people want to ride your train? Disappointed kids and disappointed dad.

— Sean McGuire (@GodlessPoutine) July 29, 2023

Three other branches of the REM are still under construction, including lines to Montreal’s western and northern suburbs set to open at the end of 2024 and an airport link that won’t open until 2027.

—With files from The Canadian Press