Urgences-santé getting higher volume of calls in Montreal and Laval

Ambulance seen in Montreal. (Photo Credit: Gareth Madoc-Jones, CityNews)

By The Canadian Press

Posted January 12, 2024 8:48 am.

Last Updated January 12, 2024 8:52 am.

Urgences-santé is reporting a higher-than-usual volume of calls for ambulance assistance in Montreal and Laval.

On Thursday, they put out a message on social networks, asking the public not to hesitate to call 911 if they feel a life is in danger.

They are however urging citizens to dial 811 first – allowing them to speak to a qualified nurse for guidance, or find a way to prioritize walk-in or appointment clinics.

They remind the population that 811 is a free, confidential, 24/7 telephone consultation service.

When someone dials 911, an operator asks questions to determine the urgency of the situation, and then contacts the appropriate police, fire or ambulance services.

Urgences-santé serves the Montreal and Laval regions.

This report by The Canadian Press was first published in French and translated by CityNews.

Submit a Correction
Accessibility Feedback

Top Stories

Second Cup dumps Jewish General Hospital franchisee over video with 'hateful remarks'
Second Cup dumps Jewish General Hospital franchisee over video with 'hateful remarks'

MONTREAL — Second Cup Canada is cutting ties with a franchisee operating at Montreal's Jewish General Hospital who was allegedly filmed making hateful and antisemitic comments during a protest in the...

2h ago

Suspected arson at depanneur in Verdun
Suspected arson at depanneur in Verdun

Montreal police are investigating a suspected arson in Verdun that happened on Saturday. The police were alerted around 3 a.m. to a fire at a depanneur on Bannantyne Street near Riverview Street. The...

6h ago

Thirty years: Renaissance Quebec celebrates its social, economic and environmental missions
Thirty years: Renaissance Quebec celebrates its social, economic and environmental missions

Processing 30 thousand tons of donations per year, Renaissance is Quebec’s powerhouse for reusing consumer goods. They’re celebrating 30 years in business. “I found one of my first suits here....

3h ago

Avian Flu: An investigation reveals the deaths of infected seals in Quebec
Avian Flu: An investigation reveals the deaths of infected seals in Quebec

The infection of mammal species by avian flu viruses is raising concerns. The replication of cells in mammals could make the virus more pathogenic to humans. A recent investigation into the increase in...

4h ago

Top Stories

Second Cup dumps Jewish General Hospital franchisee over video with 'hateful remarks'
Second Cup dumps Jewish General Hospital franchisee over video with 'hateful remarks'

MONTREAL — Second Cup Canada is cutting ties with a franchisee operating at Montreal's Jewish General Hospital who was allegedly filmed making hateful and antisemitic comments during a protest in the...

2h ago

Suspected arson at depanneur in Verdun
Suspected arson at depanneur in Verdun

Montreal police are investigating a suspected arson in Verdun that happened on Saturday. The police were alerted around 3 a.m. to a fire at a depanneur on Bannantyne Street near Riverview Street. The...

6h ago

Thirty years: Renaissance Quebec celebrates its social, economic and environmental missions
Thirty years: Renaissance Quebec celebrates its social, economic and environmental missions

Processing 30 thousand tons of donations per year, Renaissance is Quebec’s powerhouse for reusing consumer goods. They’re celebrating 30 years in business. “I found one of my first suits here....

3h ago

Avian Flu: An investigation reveals the deaths of infected seals in Quebec
Avian Flu: An investigation reveals the deaths of infected seals in Quebec

The infection of mammal species by avian flu viruses is raising concerns. The replication of cells in mammals could make the virus more pathogenic to humans. A recent investigation into the increase in...

4h ago

Most Watched Today

3:00
Polar dip for Movember returns to Toronto beach
Polar dip for Movember returns to Toronto beach

The founder of the plunge says in 2018 it was just him but now the crowd has grown to about a hundred. David Zura explains and joins for the big splash.

22h ago

2:59
Montreal decides to end water fluoridation for West Island towns
Montreal decides to end water fluoridation for West Island towns

"It will just be uniform throughout the island," says Maja Vodanovic, responsible for water on Montreal's executive committee, after city council voted to end water fluoridation in six towns on the West Island. Alyssia Rubertucci reports.
2:33
Save Saint Monica’s Church: Montrealers hold benefit concert in NDG
Save Saint Monica’s Church: Montrealers hold benefit concert in NDG

"Humbling feeling," said Paul Wong, Warden of Saint Monica’s Parish, about the community coming together for a benefit concert to help save the church after they reported suffering financial losses due to a bike path. Adriana Gentile reports.

3h ago

3:23
Celebrating 30 years of thrifting at Renaissance Quebec
Celebrating 30 years of thrifting at Renaissance Quebec

“You should definitely try a Renaissance because the stuff's really good quality and you might find the thing that you were searching for,” said Sylvie, a customer at Renaissance. They’re celebrating 30 years in business. Erin Seize reports.

3h ago

2:35
Quebec’s winter tire deadline around the corner
Quebec’s winter tire deadline around the corner

“I can see a difference between having summer and winter tires,” said Laura Cousineau, a longtime Pneus Gordons customer. The deadline to install winter tires is December 1 and snow is on the forecast. Erin Seize reports.

More Videos