Facebook account hacked: Montreal Grammy winner writes song hoping to regain access
Her new song, music to our ears.
But what is the message behind Montreal musician, Jennifer Gasoi’s latest hit?
It’s a message to Facebook –- hoping the lyrics and catchy tune will reach someone at the platform to help retrieve her hacked account.
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A click onto a wrong link, logged her out — that personal account is the only way, she says, to access her fan page. A page with over 13, 000 followers and an integral part of her career -– one that documented her Grammy-winning journey.
“I hope to get it back,” said Gasoi. “I’m not holding my breath, but I’m just having a good time trying.”
Facebook has been a great “friend” of hers until last week, after clicking on a link that looked legitimate on the platform.
“It said one of your posts has violated our standards,” she explained. “It looked super real.”
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“And they said you have 12 hours to appeal, and if you don’t appeal in 12 hours were gonna shut your account down.”
“So they got me, in that fear mode.”
The Vancouver-born, Montreal-based musician spent hours trying to get it back.
“I have my regular page, my friend page, and my fan page,” said Gasoi. “They deleted my friend page.”
“You can still see my fan page,” she added. “But I have no access to it.”
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Gasoi says a cyber security expert suggested she finds a person who works at Facebook who can help turn it back on.
And one of her friends suggested she could do that through her music.
“Facebook is super important for me,” explained Gasoi. “I’ve had it for 15 years, and I’ve documented my entire career on Facebook.”
Gasoi won a Grammy for best children’s album in 2014 for “Throw a Penny in the Wishing Well” –- those memories, connections with people across the globe, and more –- all on that Facebook account.
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Her new song, an extension of the positivity she shares through her work and social accounts.
“It’s also been a way that I can really connect with people and share my message of love, of light,” said Gasoi about her Facebook page. “Bringing some joy to people’s days.”
CityNews contacted Meta, Facebook’s parent company, in an attempt to get answers about Gasoi’s profile and they responded saying they would be happy to investigate. We sent them all the details, but have yet to hear back.